I bought over 10 embroidery machines from this supplier and everything works perfectly. And the seller's service attitude is very good. Sometimes I choose air transport machines when I am in a hurry, and sometimes when I am not in a hurry i will choose by sea, because sea transport is cheaper. One time because the seller forget to put a roll of thread，immediately air express to me, very fast. I like it very much

I did not receive all of the items for assembly. Assembly instructions were not clear. i had to pay an additional $200 for missing parts and assembly.